Case Study, Royal College of Art

Background

Size: over 2500 students and 800 staff

Location: Battersea, Kensington and White City Campuses, London

Partner: Royal College of Art (RCA)

Overview: In 2024, Derwent FM partnered with the Royal College of Art (RCA) to enhance the operational efficiency and sustainability of this leading art and design university. This facilities management contract spans academic space at RCA’s campuses in Battersea, Kensington, and White City, supporting over 2,500 students and 800 staff members.

Management Transition: Derwent FM began by conducting a thorough assessment of RCA’s facilities, ensuring a seamless transition with minimal disruption to daily operations.

Services

Derwent FM provides a range of facilities management services, including:

• Mechanical and Electrical Maintenance: Ensuring all systems are compliant, operational and up to date.
• Building Fabric Maintenance: Regular upkeep of the physical structure.
• Cleaning Services: Maintaining cleanliness and hygiene.
• Grounds Maintenance: Preserving the campus exteriors.
• Waste Management: Implementing sustainable waste disposal and recycling programs.
• Security Services: Ensuring a safe environment.
• Helpdesk Services: Offering 24/7 support for maintenance and facilities-related issues.

Sustainability on Site

Initiatives: Derwent FM introduced energy-efficient systems and waste reduction programs, enhancing RCA’s sustainability efforts and reducing costs.

Student Wellbeing

Engagement: Derwent FM engages with RCA’s students and staff through regular feedback mechanisms, tailoring services to meet the community’s needs.